AI voice agents now call leads in 10 Indian languages

Thewholesalesdesk,inoneCRM.

Lead capture, AI voice calling, WhatsApp and automation — built together, so every lead gets a call in minutes and none falls between tools.

30-minute walkthrough on your own leads · Typical setup in two weeks
app.voomsales.com/dashboard
Today

Good afternoon, Nadia

Here's what needs you today, and how the pipeline is tracking.

Needs you today 167 items
  • First calls overdueNew leads past the 15-minute first-contact target78
  • Follow-ups due today31 scheduled · 6 already overdue31
  • Missed inbound callsCalled in and didn't reach anyone46
  • Demos booked todayFirst one at 4:00 pm12
This month vs previous 30 days
New leads1,284 +12%
Contacted within SLA72.4% +3.1 pts
Deals won121 +8%9.4% win rate
Connected calls3,026 +2.4%
Revenue closed₹18.6L +11%
Plugs into
Meta Lead AdsGoogle Lead FormsZoho FormsWhatsApp BusinessExotelAirtel IQPlivoRazorpayAWS SES
One system

Most sales floors are paying five vendors for this.

A CRM is just the database. Everything that actually moves a deal arrives as four more invoices.

  • Conversation intelligenceGong · Chorus · Wingman+1 contract · +1 login
  • AI voice agentsBland · Retell · Air+1 contract · +1 login
  • WhatsApp businessWati · AiSensy · Interakt+1 contract · +1 login
  • AutomationZapier · Make · Workato+1 contract · +1 login
  • Dialler & telephonyTwilio · + a dialler product+1 contract · +1 login
VoomSalesEverything in one CRM
  • Call intelligence engineEvery call transcribed and scored against a rubric you write. Instead of Gong.
  • Our own voice botNative, so the outcome writes straight back onto the lead. Instead of Bland.
  • Two-way inbox + bot builderTemplates, session windows and escalation handled for you. Instead of Wati.
  • 20-node workflow engineIncluding place-an-AI-call and branch on what it heard. Instead of Zapier.
  • Five carriers, one routerExotel, Airtel, Plivo, Aavtaar or ours — bring your own. Instead of Twilio.

5 contracts · 5 logins · 5 places for a lead to fall through

1 contract · 1 login · every lead in one place

How it runs

A lead's first 10 minutes.

Scroll to follow one enquiry, from the moment it arrives to the moment it closes.

  1. 0:00 · Capture

    A lead fills in your ad form.

    Meta, Google, your website or the front desk: it lands in VoomSales within seconds, with the campaign and every answer attached.

  2. 0:05 · Score & assign

    Scored and given to the rep on shift.

    Source, completeness and recency roll into a 0–100 score. Round robin skips anyone off shift, so the lead has an owner before anyone opens a laptop.

  3. 0:30 · AI call

    The AI agent calls, in their language.

    Within minutes, nights and weekends included, in Hindi, English or eight more Indian languages. It asks your questions, writes the answers onto the lead and hands hot leads to a rep.

    Hear a real AI call
  4. 2:20 · WhatsApp

    WhatsApp follows up on its own.

    The brochure goes out from your business number, replies land in the same inbox as the call, and the rep sees the whole conversation on the lead.

  5. Day 1+ · Follow up

    Nothing goes quiet until it closes.

    Two clocks run on every lead: time to first touch and time since the last action. Reminders fire before either breaches, so the deal keeps moving.

10Indian languages on the AI voice agent
5telephony carriers, or bring your own
20automation steps, including place-an-AI-call
2clocks on every lead, so none goes quiet
Call intelligence

You already record the calls. Nobody listens to them.

Normally a second contract and a second login. It's in here, on by default.

Replaces Gong · Chorus · Wingman
Objections — and if anyone answered themNot just that price came up. That nobody dealt with it.
Scored on your rubric, not oursYour criteria. Twice, independently, so one bad read isn't an appraisal.
Names each rep's weakest skillTalk ratio, sentiment and highlights, rolled up per person.
Every call, not a sampleHuman and AI, Hindi and English. No QA rota.
app.voomsales.com/calls/98f2/review

Call review · Rahul Sharma

Qualified
Discovery
8.4/ 10
Objection handling
6.2/ 10
Talk ratioRep 62% · lead 38%Sentiment
Objections · handled?
Price is higher than the last quotehandled
Comparing us with two other vendorsleft open
Wants to wait until next quarterhandled
Weakest skill this week
Vijay MenonObjection handling
Karan ShahClear next step
Priya NairNeeds discovery
Source: AI · unverified until a manager reviews the recording
Automation

Describe it in English. It builds the automation.

Not if-this-then-that. A real engine — and you don't have to draw it.

“When a lead comes in from Meta and scores above 80, have the AI call them. If they’re interested, WhatsApp the brochure and assign a rep. If nobody picks up, try again in two hours.”Drafted in 4s
TRIGGERLead submitted · Meta Lead Ads
CONDITIONScore is 80 or above
CALL_AIVoice agent calls · Hindi + English
ROUTERBranch on what the call heard
Interested
SEND_WHATSAPPSend brochure template
SET_LEAD_STATUSMark Qualified · assign rep
No answer
DELAYWait 2 hours
CALL_AIRetry once, then flag

Nothing activates until you approve it. Every node keeps its own execution log.

Replaces Zapier · Make · Workato
20 node typesConditions, loops, delays, HTTP calls — and place-an-AI-call.
Branch on what the call heardNobody else places the call, so nobody else can read it.
Delays that survive a restartDurable state, not a timer in memory. Retries back off.
17 sales triggersLead in, status changed, TAT breached, follow-up overdue.
The rest of the desk

And everything a CRM is supposed to do anyway.

Everything above is what you cannot buy elsewhere in one product. These are the fundamentals — done properly, not checked off.

Triggers on what they actually do

Watch time on a video, a document opened twice, the pricing page visited again. Cross a threshold and outreach fires on its own — marketing-automation behaviour, inside the CRM.

Scoring and routing

Source quality, completeness, recency and engagement roll into a score you weight yourself. Pools rotate leads to whoever is on shift and skip anyone inactive.

Two clocks on every lead

One for first response, one for rep silence. Both raise reminders before they breach, and both are workflow triggers you can act on.

Email that reports back

Opens, clicks, bounces and suppression handled properly, so a dead address stops costing you deliverability instead of quietly failing.

Reports without asking anyone

Pipeline velocity, dispositions, calling heatmaps, cohorts and revenue — plus a custom builder, all scoped to who is asking.

Roles, scoping and an audit trail

Permissions follow reporting lines, sub-orgs are hard-scoped to their own branch, and every consequential action is logged. White-labelling is per tenant.

Industries

One CRM, shaped per industry.

Pick an industry at setup and it decides the field labels, the qualification questions and the default pipeline. The engine underneath is the same.

  • Real estate

    Site-visit booking, project-wise pipelines, broker and channel-partner sources.

    ProjectBudgetSite visit
  • Education & coaching

    Admission enquiries, counsellor rosters, batch and programme interest fields.

    CourseBatchCounsellor
  • Healthcare

    Appointment intent, department routing, recall and re-engagement lists.

    DepartmentDoctorRecall date
  • BFSI & lending

    Eligibility questions up front, document chasing, branch-level ownership.

    Loan typeEligibilityDocuments
  • Automotive

    Test-drive scheduling, showroom walk-ins, model and variant interest.

    ModelVariantTest drive
  • Consumer services

    Trial bookings, membership renewals, location-wise teams.

    PlanLocationRenewal
VoomSales Research

We compared 30 CRMs. Few handle the phone.

The Sales CRM Landscape 2026 scores the CRMs Indian teams shortlist on 12 capabilities, every score sourced, with a free dataset.

3 of 29

CRMs document an AI agent that calls leads

11 of 29

document calling that works in India out of the box

5 of 29

document speed-to-lead SLA alerts

Read the report
Questions

Asked before every demo.

If something here is a dealbreaker, better you find out now than three weeks in.

Meta Lead Ads and Google Lead Form Extensions connect self-serve. Website forms, Zoho Forms and generic webhooks post directly. Google Forms and Microsoft Forms are not supported yet — we'll say so on the call rather than after.

Rep pools rotate leads round-robin, optionally gated by weekly shifts. Managers can bulk reassign a rep's open leads with a dry-run preview first, and unassigned leads stay visible to everyone in scope.

Yes. Visibility follows roles and reporting lines: admins see the whole company, a rep sees themselves plus anyone reporting to them. Sub-org admins are hard-scoped to their own centre.

A voice agent dials the lead within minutes of it landing, speaks in Hindi, English or eight other Indian languages, asks the questions you configure, and either transfers to a rep or books a callback. You set the persona, opening line and extraction fields per agent.

Recordings land against the lead, get transcribed in Hindi and English, and are scored against a rubric you define. Ratings and summaries are labelled AI-generated until a rep confirms them.

Google Forms and Microsoft Forms ingestion aren't live yet, Google Ads connectors have no automated health monitoring, and AI call summaries stay labelled unverified until a rep confirms them. Anything else that matters to you, we'll cover in the demo rather than after signing.

Two weeks is typical, including field mapping, historic lead import and rep training. Your existing statuses and owners come across as-is.

Bring us one week of leads.

Tell us where to reach you and we'll set up a 30-minute call. In it you get:

  • A walkthrough on your own lead sources, not a canned deck
  • What routing, scoring and AI calling would have done with last week's leads
  • A setup plan and a straight answer on price
Free 30-minute walkthrough. We only use these details to contact you about VoomSales.